Privacy Policy

This Privacy Policy explains how RE HOME LTD(“ReHome”, “we”, “us”) collects and uses personal data when you use the website at rehomei.shop. We are the data controller for the information described here.

Information we collect

• Contact details you provide when you message us, such as your name and email address.
• Board inputs you choose in the studio, such as room type, colour warmth and texture preference. These selections are used to compose your Re-Mix board.
• Technical data such as browser type and pages visited, collected to keep the site secure and working.

How we use your information

• To generate and display the Re-Mix boards you request.
• To respond to enquiries and provide customer support.
• To operate, secure and improve the website.
• To meet our legal and accounting obligations.

Legal bases

We process personal data on the bases of your consent, the performance of a contract with you, and our legitimate interest in operating and improving ReHome. You can withdraw consent at any time by contacting us.

Sharing

We do not sell your personal data. We share data only with service providers that help us run the website (for example hosting), and where required by law. Any future payment provider will process payment data under its own terms once online checkout is connected.

Retention

We keep personal data only as long as needed for the purposes above or as required by UK law, after which it is deleted or anonymised.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing or request portability. To exercise these rights, email support@rehomei.shop. You may also complain to the Information Commissioner’s Office (ICO).

Cookies

We use only the cookies necessary for the site to function. We do not use advertising cookies.

Contact

RE HOME LTD, Bishops Yard, Main Street, Corbridge, Northumberland, NE45 5LA. Email support@rehomei.shop, phone +44 7461724639.